Overcoming resistance to a KM culture

Robinson (2003) identified some means of overcoming resistance to a KM Culture. In her article, she quoted 7 suggestions for overcoming the resistance to KM culture,

1. Vision and Communication - Robinson (2003) believes that having a vision and communicating the vision helps to reduce resistance to KM culture.

2. Developing the Infrastructure - Robinson (2003) believes that having the right infrastructure helps to push KM initiatives.

3. Risk and content management - Robinson (2003) identified risks in content being outdated and obsoleted. Therefore to ensure that knowledge is being shared, the content should be ideally updated .. which bring us to the next point..

4. Roles and Responsibilities - Robinson (2003) believes that having clearly defined roles and responsibilities help to faciliate the knowledge sharing culture by ensuring that who is responsible for updating and informing everyone of changes.

5. Leadership - Robinson (2003) believes that the top management will influence the adoption of the KM. If the leaders does not support the KM initiative, the KM is likely to fail.

6. Networks and Communities - Robinson (2003) noticed that networks and communities trend to influence staff, and by setting up communities of knowledge sharing, there are less resistance to change.

7. Valuing information - Robinson (2003) believes that there should be metrics in place to determine the value of KM.


what do you think? Do you think the above are enough to overcome resistance to KM culture?

References:

Heather Robinson , Overcoming Resistance to a KM culture, Managing Partners, Volume 5 Issue 9, 19 Feb 2003, [Online], [Accessed on 16 Feb 2009], [Available], http://www.mpmagazine.com/xq/asp/sid.0/articleid.407AF6CE-E459-4264-9C76-79DACB721292/eTitle.Overcoming_resistance_to_a_KM_culture/qx/display.htm